Privacy Policy

1. Data Collection

We collect information necessary to provide our logistics and marketing services, including but not limited to: Name, Email, Phone Number, Brand Details, and Order Data from connected platforms (Shopify/WooCommerce).

2. Use of Information

Your data is used solely for:

• Processing orders and logistics routing.
• Sending automated WhatsApp/SMS notifications (as per your plan).
• Billing and account management.

We do not sell your customer data to third parties.

3. Third-Party Sharing

We share necessary data with:

• Logistics Partners: (e.g., Delhivery, BlueDart) to fulfill deliveries.
• Telecom Providers: (e.g., Meta, Exotel) to send communications.

4. Data Security

We use industry-standard encryption (SSL) to protect your data. Payment data is handled securely by our payment gateway partners (Razorpay/Stripe).

5. Contact Us

For privacy concerns, email us at legal@loqal.ai.